Service Business Development

Location: Young Ford of Ogden

Young Ford of Ogden
3450 Wall Avenue
Ogden, UT 84401

Young Automotive Group, one of "Utah's Fastest Growing" and "Best Companies to Work For" is still growing!! We looking for Business Development/Customer Service people who are motivated, passionate, and coachable. If you communicate effectively, work well on a team, are customer oriented and are motivated to excel, you need to join our team! We offer: • Performance based compensation plans and opportunities to learn and grow • A great culture that is employee and customer service centered. • Excellent opportunities for advancement! Come join our TEAM of top quality Service Professionals and work for one of Utah's Fastest Growing and Best Companies' Award Winner for 2014 and 2015 and 2016 and 2017 and 2018 and 2019!!
Pay Job Type Experience Required
Salary or hourly wage plus commission and bonus Full Time 2.00
Benefits
  • In addition to a competitive compensation package the Young Automotive Group offers the following benefits:
  • Paid Time Off up to 3 weeks per year
  • Health
  • Dental
  • Life
  • Disability
  • Pre Paid Legal at competitive rates
  • Employer Paid Health Savings Account Deposits (Paid monthly)
  • 401k retirement plan with generous employer match (Paid twice monthly)
  • Employee and family pricing at all dealerships throughout the group
  • Paid training and Individual Professional Development Plans
  • Excellent opportunities for advancement!
Responsibilities
  • Provide high level of customer service to internal and external customers
  • Schedule appointments for service customers
  • Follow up on recalls and warranty work
  • Confirm appointments and reschedule no-show appointments
  • Work with and follow up with Service Department Advisors and Managers to determine outcomes and appointments kept
  • Generate letters and thank you cards and emails
  • Make CSI follow up calls to all customers
  • Answer incoming service calls/leads - instant messages - chats
Qualifications
  • Previous customer service experience is required
  • Excellent phone skills
  • Attention to detail and organization
  • Valid driver's license
  • Good driving record
  • Pass Background Check and Pre-Employment Drug Screen

Apply Below

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Desired Position
Service Business Development
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Posted: 10/07/2020 | Closes: 01/05/2021
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