Service Advisor

Location: Young Buick GMC

Young Buick GMC
570 North Main Street
Layton, UT 84041

The Young Automotive Group is GROWING again! As one of Utah’s Fastest Growing Companies, and a group that’s known for its great customer service and great workplace culture, we need to hire an additional Service Advisor to work in our beautiful Buick GMC dealership in Layton. If you want competitive pay, generous benefits, paid training and a great work environment, you need to apply now. The Young Automotive Group is a nationally recognized GREAT PLACE TO WORK, and a 6 year award winner as being one of Utah's Top Companies To Work For. We are a family owned business that is 95 years YOUNG, and we value our customers and our employees. If you want to grow with our company, now is the time to apply! Come join our TEAM of top quality employees and work for "Utah’s Most Awarded Automotive Group. For more info. on why we are a great place to work, check out our video! https://www.youtube.com/watch?v=8Of2otlHZ-o&feature=youtu.be
Pay Job Type Experience Required
Negotiable - $2000 to $4000+ per month Full Time 2.00
Benefits
  • In addition to a competitive compensation package the Young Automotive Group offers the following benefits:
  • Paid Time Off up to 3 weeks per year
  • Health
  • Dental
  • Life
  • Disability
  • Pre Paid Legal at competitive rates
  • Employer Paid Health Savings Account Deposits (Paid monthly)
  • 401k retirement plan with generous employer match (Paid twice monthly)
  • Employee and family pricing at all dealerships throughout the group
  • Paid training and Individual Professional Development Plans
  • Excellent opportunities for advancement!
Responsibilities
  • Schedules service appointments and obtains customer and vehicle data prior to arrival
  • Writes up customer’s vehicle problems accurately and clearly on repair orders
  • Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications
  • Refers to service history
  • inspects vehicle
  • and recommends additional needed service
  • Provides a complete and accurate written cost estimate for labor and parts
  • Checks on progress of repair throughout the day and contacts customers regarding any changes in the estimate or promised time
  • Explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed
  • Keeps service department forms - menus and pricing guides up-to-date
  • Explains completed work and all charges to customers
  • Implements a quality control process to eliminate comebacks
  • Handles telephone inquiries regarding appointments and work in process
Qualifications
  • Two years related experience and/or training required
  • History of solid and successful employment with good references
  • Proven track record of providing exceptional customer service
  • Prior sales experience helpful
  • Clean driving record
  • Able to pass background check and drug screen

Apply Below

First Name
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Desired Position
Service Advisor
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Posted: 10/20/2020 | Closes: 01/18/2021
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