Service Advisor – Express Lube

Location: Young Audi VW of Layton

Young Audi VW of Layton
1230 Main St
Layton, UT 84041

The Young Automotive Group is GROWING again! We are one of Utah’s Fastest Growing Companies, and a group that’s known for our great customer service and great workplace culture. We need to hire an additional Service Advisor to work at our Express Lube at our beautiful Audi/VW dealership in Layton. If you want competitive pay, generous benefits, paid training and a great work environment, you need to apply now. Things you should know about the Young Automotive Group: *We’ve been ranked as one of “Utah’s Top 10 Companies to Work For” every year since 2014. *We’re one of Utah’s 50 Fastest Growing companies, with no plans of slowing down. *We give back to our communities in a big way through our Foundation, Young Caring for Our Young, we have donated over 3 million dollars so far, and we put on over 30 free family events each year. We care about our communities and want to make a difference. *We have 27 different dealerships, and more on the way. *We offer Careers, not just jobs, and you'll love working here! *We offer performance based compensation plans with unlimited earning potential. *We have a great culture that is employee and customer service centered. *There are excellent opportunities for advancement in such a dynamic group. Check out this video and hear what our employees have to say about working here: https://youtu.be/8Of2otlHZ-o
Pay Job Type Experience Required
Negotiable depending on experience Full Time 2.00
Benefits
  • In addition to a competitive compensation package the Young Automotive Group offers the following benefits:
  • Paid Time Off up to 3 weeks per year
  • Health
  • Dental
  • Life
  • Disability
  • Pre Paid Legal at competitive rates
  • Employer Paid Health Savings Account Deposits (Paid monthly)
  • 401k retirement plan with generous employer match (Paid twice monthly)
  • Employee and family pricing at all dealerships throughout the group
  • Paid training and Individual Professional Development Plans
  • Excellent opportunities for advancement!
Responsibilities
  • Schedules service appointments and obtains customer and vehicle data prior to arrival
  • Writes up customer’s vehicle problems accurately and clearly on repair orders
  • Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications
  • Refers to service history and inspects the vehicle and recommends additional needed service
  • Provides a complete and accurate written cost estimate for labor and parts
  • Checks on progress of repair throughout the day and contacts customers regarding any changes in the estimate or promised time and explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed
  • Keeps service department forms and menus and pricing guides up-to-date
  • Explains completed work and all charges to customers
  • Implements a quality control process to eliminate comebacks
  • Handles telephone inquiries regarding appointments and work in process
Qualifications
  • One-two years related experience and/or training a plus
  • Exceptional Customer Service Skills
  • A strong drive to succeed professionally
  • A history of successful employment
  • A clean driving record
  • Able to pass a background check and drug screen

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Service Advisor – Express Lube
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Posted: 07/05/2022 | Closes: 10/03/2022
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