Young Automotive Group Career Center

Service Advisor

Location: Young Truck and Trailer

Young Truck and Trailer
220 North 650 West
Kaysville, UT 84037

Contact:
Recruiting Specialist
recruiting@youngauto.net
Are you passionate about providing exceptional customer service? Young Truck and Trailers, is seeking a motivated and customer-focused individual to join our team as a Service Advisor. For more info on why we are a great place to work, check out our video: https://www.youtube.com/watch?v=8Of2otlHZ-o&feature=youtu.be
Pay Job Type Experience Required
Negotiable depending on experience Full Time 2.00
Benefits
  • In addition to a competitive compensation package the Young Automotive Group offers the following benefits:
  • Paid Time Off up to 3 weeks per year
  • Health
  • Dental
  • Life
  • Disability
  • Pre Paid Legal at competitive rates
  • Employer Paid Health Savings Account Deposits (Paid monthly)
  • 401k retirement plan with generous employer match (Paid twice monthly)
  • Employee and family pricing at all dealerships throughout the group
  • Paid training and Individual Professional Development Plans
  • Excellent opportunities for advancement!
Responsibilities
  • Schedules service appointments and obtains customer and unit data prior to arrival
  • Writes up customer’s unit problems accurately and clearly on repair orders
  • Advises customers on the care of their units and the value of maintaining their units in accordance with manufacturers’ specifications
  • Refers to service history - inspects units - and recommends additional needed service
  • Provides a complete and accurate written cost estimate for labor and parts
  • Checks on progress of repair throughout the day and contacts customers regarding any changes in the estimate or promised time
  • Explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed
  • Keeps service department forms - menus and pricing guides up-to-date
  • Explains completed work and all charges to customers
  • Implements a quality control process to eliminate comebacks
  • Handles telephone inquiries regarding appointments and work in process
Qualifications
  • Related dealership experience and/or training preferred
  • Clean driving record
  • Able to pass background check and drug screen
  • History of solid and successful employment
  • Exceptional customer service skills
  • Career minded and goal oriented

Apply Below

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Desired Position
Service Advisor
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Posted: 07/25/2024 | Closes: 10/23/2024
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