Outbound Call Specialist – Service

Location: Young Power Sports of Centerville

Young Power Sports of Centerville
461 S Frontage Rd
Centerville, UT 84014

Contact:
recruiting@youngauto.net
Come join our Young Powersports of Centerville team! We’re growing again, and we’re looking for Rockstar Outbound Call Specialists. If you want to work for Utah’s Top Awarded Automotive Group, apply today and work at our beautiful Powersports dealership in Centerville. This is not a job, it’s a chance to work hard, have fun, and choose the career you’ve always dreamed about! This is a high call volume production oriented position so if you are motivated to earn great money and not afraid to make a lot of calls, this job might be for you. This position will handle leads for our Powersports store in Centerville, so there is a lot of opportunity for growth and increased earning potential. This position can be either full-time or part-time. For more info on why we are a great place to work, check out our video. https://www.youtube.com/watch?v=8Of2otlHZ-o&feature=youtu.be
Pay Job Type Experience Required
Salary or hourly wage plus commission and bonus Full Time 2.00
Benefits
  • In addition to a competitive compensation package the Young Automotive Group offers the following benefits:
  • Paid Time Off up to 3 weeks per year
  • Health
  • Dental
  • Life
  • Disability
  • Pre Paid Legal at competitive rates
  • Employer Paid Health Savings Account Deposits (Paid monthly)
  • 401k retirement plan with generous employer match (Paid twice monthly)
  • Employee and family pricing at all dealerships throughout the group
  • Paid training and Individual Professional Development Plans
  • Excellent opportunities for advancement!
Responsibilities
  • Provide high level of customer service to internal and external customers
  • Schedule appointments
  • Confirm appointments and reschedule no-show appointments
  • Work with and follow up with Service Departments to determine outcomes and appointments kept
  • Generate letters and thank you cards and emails
  • Make CSI follow up calls to all customers
  • Answer incoming calls/leads - instant messages - chats
  • Greet scheduled customers and introduce them to the Service Manager and Sales Professionals
  • Post vehicles with descriptions into our website and keep up to date inventory
  • Eventually lead a team of Business Development Specialists
Qualifications
  • Previous leadership experience helpful
  • Previous call center experience a huge plus
  • Excellent phone skills
  • Excellent organizational skills
  • Attention to detail
  • Ability to acquire a State of Utah Salesperson License
  • Ability to thrive in a production oriented environment is essential
  • Valid driver's license
  • Good driving record
  • Pass Background Check and Pre-Employment Drug Screen

Apply Below

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Outbound Call Specialist – Service
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Posted: 09/12/2024 | Closes: 12/11/2024
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