Service Advisor – Express Lube

Location: Young Subaru

Young Subaru
3920 Riverdale Rd
South Ogden, UT 84405

The Young Automotive Group is GROWING again! We are one of Utah’s Fastest Growing Companies, and a group that’s known for our great customer service and great workplace culture. We need to hire an additional Service Advisor to work at our Express Lube at our beautiful Subaru dealership in South Ogden. With over 25 dealerships and more on the way, we need great people to serve our customers! If you want competitive pay, generous benefits, paid training and a great work environment, you need to apply now. Some fun facts about our company: The Young Automotive Group is a nationally recognized GREAT PLACE TO WORK, and a 7 year award winner as being one of Utah's Top Companies To Work For. We are a family owned business that is 96 years YOUNG, and we value our customers and our employees. If you want to grow with our company, now is the time to apply! Check out this video and hear what our employees have to say about working here: https://youtu.be/8Of2otlHZ-o
Pay Job Type Experience Required
Negotiable depending on experience Full Time 2.00
Benefits
  • In addition to a competitive compensation package the Young Automotive Group offers the following benefits:
  • Paid Time Off up to 3 weeks per year
  • Health
  • Dental
  • Life
  • Disability
  • Pre Paid Legal at competitive rates
  • Employer Paid Health Savings Account Deposits (Paid monthly)
  • 401k retirement plan with generous employer match (Paid twice monthly)
  • Employee and family pricing at all dealerships throughout the group
  • Paid training and Individual Professional Development Plans
  • Excellent opportunities for advancement!
Responsibilities
  • Schedules service appointments and obtains customer and vehicle data prior to arrival
  • Writes up customer’s vehicle problems accurately and clearly on repair orders
  • Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications
  • Refers to service history and inspects the vehicle and recommends additional needed service
  • Provides a complete and accurate written cost estimate for labor and parts
  • Checks on progress of repair throughout the day and contacts customers regarding any changes in the estimate or promised time and explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed
  • Keeps service department forms and menus and pricing guides up-to-date
  • Explains completed work and all charges to customers
  • Implements a quality control process to eliminate comebacks
  • Handles telephone inquiries regarding appointments and work in process
Qualifications
  • One-two years related experience and/or training a plus
  • Exceptional Customer Service Skills
  • A strong drive to succeed professionally
  • A history of successful employment
  • A clean driving record
  • Able to pass a background check and drug screen

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Service Advisor – Express Lube
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Posted: 11/23/2021 | Closes: 02/21/2022
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