Service Advisor

Location: Young Chrysler Jeep Dodge Ram of Burley

Young Chrysler Jeep Dodge Ram of Burley
259 Overland Ave
Burley, ID 83318

Contact:
Recruiting Specialist
recruiting@youngauto.net
The Young Automotive Group is GROWING again! We are one of Idaho’s Top Rated and Fastest Growing Companies, and we're known great customer service and our workplace culture. We need to hire a Rock Star Service Advisor to work in our beautiful Chrysler Jeep Dodge Ram dealership in Burley, Idaho. If you want to work with a great team, earn competitive pay with generous benefits, and receive paid training in a great work environment, apply today! The Young Automotive Group is a nationally recognized GREAT PLACE TO WORK, and a 9 year award winner as being one of Utah's Top Companies To Work For. We are a family owned business that is 99 years YOUNG, and we give back to our communities. We've donated over 5 million dollars to help kids in need, and we're committed to making a difference. Come join our TEAM of top quality employees and work for "Utah’s Most Awarded Automotive Group. For more info. on why we are a great place to work, check out our video! https://www.youtube.com/watch?v=8Of2otlHZ-o&feature=youtu.be
Pay Job Type Experience Required
Negotiable Full Time 2.00
Benefits
  • In addition to a competitive compensation package the Young Automotive Group offers the following benefits:
  • Paid Time Off up to 3 weeks per year
  • Health
  • Dental
  • Life
  • Disability
  • Pre Paid Legal at competitive rates
  • Employer Paid Health Savings Account Deposits (Paid monthly)
  • 401k retirement plan with generous employer match (Paid twice monthly)
  • Employee and family pricing at all dealerships throughout the group
  • Paid training and Individual Professional Development Plans
  • Excellent opportunities for advancement!
Responsibilities
  • Schedules service appointments and obtains customer and vehicle data prior to arrival
  • Writes up customer’s vehicle problems accurately and clearly on repair orders
  • Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications
  • Refers to service history
  • inspects vehicle
  • and recommends additional needed service
  • Provides a complete and accurate written cost estimate for labor and parts
  • Checks on progress of repair throughout the day and contacts customers regarding any changes in the estimate or promised time
  • Explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed
  • Keeps service department forms - menus and pricing guides up-to-date
  • Explains completed work and all charges to customers
  • Implements a quality control process to eliminate comebacks
  • Handles telephone inquiries regarding appointments and work in process
Qualifications
  • Two years related experience and/or training required
  • History of solid and successful employment with good references
  • Proven track record of providing exceptional customer service
  • Prior sales experience helpful
  • Clean driving record
  • Able to pass background check and drug screen

Apply Below

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Desired Position
Service Advisor
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Posted: 06/05/2024 | Closes: 11/01/2024
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